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Tired Of Being Put On Hold? – Lucyphone Is Here!

by Joe on April 13, 2010

Lucyphone.com is an online switchboard solution that lets you call any number that you occasionally or regularly call (especially customer service calls) without being put on hold for a long time. Lucy does the holding for you while you do something else productive, and she calls you back once she connects to a live person.

I usually make regular service calls for some of our systems at work, and sometimes i am put on hold for over 30 minutes before i speak to a representative. (depending on the time of the day)  Lucy came in handy when i tried her service yesterday. She called me back after she was put on hold for 47 minutes and connected me to a live agent.

The service is free and I hope they can keep it free because i have to say on this one I love Lucy.

How it works

  • Go to www.lucyphone.com
  • Enter the number you want to call, and your call back phone number
  • Lucy will call you first then “patch” you through to the company.
  • Use the company’s phone menu just as you normally would. Get put on hold? Press ** and your phone will be disconnected but Lucy will stay on the line.
  • Once a live agent is on the line, Lucy will call you back immediately and connect you both. Get put on hold again, just press ** again!

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{ 2 comments… read them below or add one }

Wanda April 14, 2010 at 9:43 am

Interesting, I might have to check this out. Thanks for sharing. I discovered your site over at Lakita’s.

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Joe April 15, 2010 at 12:13 am

Thanks Wanda, for stopping by i like what you are doing at waterdsouls. Keep it on and pass the word that we are kicking debt off.

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